Organisation:Qatar Airways
Job Function:Ground Services
Division:Lounges & Premium Operations (Division)
Employment Type:Full Time - Permanent
City:Asia
Pacific | Thailand | Bangkok
Last
date of application:11-Oct-2018
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic
professionals embarking on new careers, Qatar Airways is searching for talented
individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit
packages.
About your job:
We are looking for a customer focused
individual to work as a Senior Lounge Attendant in our Premium Lounge at
Bangkok Suvarnabhumi Airport.
You will report to the Duty Supervisor and
motivate and inspire your colleagues to deliver the exceptional 5 star service
that Qatar Airways is renowned for.
Specific accountabilities include:
·
Participating in daily operations as per
standard operating procedures relevant to the unit in which assigned
·
Liaising with all external parties to work
cooperatively in processing all guest requirements
·
Maintaining exceptional standard of product
knowledge to promote Premium Lounge and Qatar Airways product and assist with a
diverse range of guest enquiries
·
Communicating effectively with all areas of
the operation and attending and being actively involved in daily team briefings
·
Ensuring visual appearances of the operation
is of the highest standard by regular monitoring
·
Liaising and building positive relationships
with other internal departments and external agencies where applicable
About You:
The successful candidate will ideally have:
·
A trade or vocational qualification is
essential - ideally within hospitality or customer service
·
Experience within a Five Star
Hotel/Hospitality industry or Customer Services position
·
Strong mentoring and coaching skills
·
Strong interpersonal skills with ability to
promote a positive working environment
·
Flexibility to work shifts
·
Fluency in English and Thai - both verbal and
written
·
Computer literate
Note: you will be required to attach the
following:
1. Resume / CV